Terms, privacy and refunds

Last updated: 12 November 2026. Stepwire - Ayoub Ait Cheikh Ahmed, Camille Huysmanslaan 89, 2020 Antwerpen, Belgium, enterprise number (KBO) 1018.612.539. Contact: support@step-wire.app.

Terms

• What you get. A personal license to use Stepwire on up to two Windows PCs for as long as your subscription is active.
• Payment. Orders are processed by Lemon Squeezy, our reseller and merchant of record, which also handles taxes, invoices and payment questions. Subscriptions renew automatically until you cancel in your account.
• Fair use. Don’t share, resell or try to bypass the license.
• Games. Stepwire changes the sound Windows sends to your headset. It doesn’t touch any game, but you are responsible for following the rules of the games you play.
• No warranty. Stepwire is provided as is. We aren’t liable for indirect damages, to the extent the law allows.
• Changes. We may update these terms; we’ll post the new version here.
• Stepwire is not affiliated with KRAFTON or PUBG: BATTLEGROUNDS.

Privacy

• This website uses no cookies, analytics or trackers.
• Purchases are handled by Lemon Squeezy, which processes your name, email and payment details under its own privacy policy. We see your name, email and order.
• The app sends your license key and your PC’s name to Lemon Squeezy when you activate it, and once a day to check the license. It sends nothing about your games, your sound or your files.
• Your rights. Email us to see, correct or delete your data.

Refunds

Not happy? Email support@step-wire.app within 14 days of your first payment for a full refund. You can cancel any time; you keep access until the end of the period you paid for.